Refund policy
Refund & Return Policy
Last updated: July 2026
All sales of The Band Collector Book are final. Due to the collectible and consumable nature of our product, we do not accept returns or exchanges on opened items.
Pre-Orders Pre-order cancellations are accepted up to 7 days before the scheduled fulfillment date. After that point, all pre-orders are final and non-refundable.
Lost Packages If your order is marked as delivered but you haven't received it, please contact us within 7 days and we'll work with the carrier to resolve the issue.
Contact Us For any questions about your order, reach out to us through our contact page or at info@bandcollectorbook.com. Please include your order number in the subject line.